Management Contact

Phone : 617-738-6606 / Fax : 617-738-6616

Email : support@propertymanage.com

Our office is located at 1195 Beacon St, Brookline Ma 02446. The business hours of operation are Monday-Friday 8am-4pm. The office is open to visitors M-F 9am-3pm. Office hours may change with Federal & State Holidays, closures will be posted online & by phone.

To report maintenance emergencies which cannot wait until the next business day, please call:  (617) 738-6606 x2.

Sale & Refinances

Please submit request for Lender Documents, including Condominium Questionnaires and 6(d) Certificates, through HomeWiseDocs.com. All requests should go through HomeWise. An option to rush an order is available, if needed.  

Unit Owners can download governing documents, insurance, budgets, meeting materials and year-end financials in under the Documents tab of the client portal. These documents are available for download to the Unit Owner at no cost. Alternatively, the Agent/Lenders can request documents through HomeWise.

To issue a clean 6(d) Certificate the homeowner account needs to be current and any pending payments must have cleared. 

Making a Payment

Condo payments are due the first of the month. Please remember to make monthly condo payments on time, allowing time for payment processing to avoid any late fees. Your unit ledger & a billing statement can be viewed at any time through the client portal.

On July 1st, 2024 the Association switched to processing centers for condo deposits.

Payment FAQ:

  • What is the mailing address for condo fees?

<<Insert Association Name>>

c/o  Certified Property Management

PO BOX 88654

Carol Stream, IL 60188-0654

  • Can I just mail my check to your office: Yes. Please include homeowner account ID on all payments.
  • How do I setup payments? When you log into your portal, click "Payments" Select     "Make a Payment" to setup a one-time e-check or credit card payment OR click "Auto-Draft-Enroll" to setup recurring payment.
  • I enrolled in Auto-Draft, will all dues get debited (i.e. Special assessments, parking fees, etc)? It depends on the property settings. If you wish to have any additional assessment withdrawn, please send out a request to Support@propertymanage.com
  • I am making an online payment & need the Association ID, Management ID, Property ID. Where can I find this?
    • The Management ID is: 1059
    • The Property ID is same as your Account#. Which can be found on your billing statement or top right corner of the portal
    • The Association ID is always the first six digits your Account#. For example, the Association ID for 1195BE13307 is: 1195BE 

 

What are the Governing Documents of an Association?
Property owners associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:

  • Master Deed 
  • Declaration of Trust
  • By-Laws
  • Rules & Regulations

What are the Master Deed?

  • Bring the corporation into existence
  • Define the basic purpose and powers of the corporation
  • Indicate the common areas and unit owner responsibilities
  • Provide the beneficial interest

What is the Declaration of Trust?

The underlying document of a property owners association, apart from state law, is the Declaration, sometimes also referred to as Covenants, Conditions, and Restrictions (CC&Rs). The Declaration is the constitutional law of the association. The Declaration defines the limits and inclusions of ownership for the owners and the association. As a legal entity the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in a foreclosure.
The Declaration may contain:

  • Definitions of the physical elements of the property
  • The method for determining the share of interest in the common area for each property owner
  • A list of the responsibilities for the association and individual owners and permitted uses of common areas and individual units
  • Responsibilities for care of the association and the common areas
  • Restrictions on the use or enjoyment of properties in the association and common areas

What are Bylaws?

The Declaration forms the constitutional foundation of the association; Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:

  • Requirements of membership meetings
  • Voting rights of property owners
  • Procedures for electing the board of directors
  • Procedures for the board of directors to elect officers
  • General powers and duties of the board

What are Rules & Regulations?

Rules and regulations are the operational and behavioral laws that apply directly to association residents and their guest. They state acceptable and/or unacceptable conduct for all Owners, their guests, visitors and renters. Rules and regulations may generate conflict between the board and the owner(s) since they may provide restrictions regarding noise, pets, use of the property or common areas, and fining procedures, however, good rules serve the interests of the entire association and protect the common areas.

  1. I have a question about my account or billing. How do I contact the management company?
    Log into your owner portal by entering your Login information in the top right corner of this site. Once logged in, scroll to the bottom of the page, and Click the Submit a New Request button. From there, click the General Request button and select "Billing Question" from the Choose Type of Request Drop-down box. You can select "General Question" if you need information about your association but not specifically about your owner account. 

I own multiple properties and/or I am a member of a Community Association that has a Master Association. How do I see and manage both of my accounts in my Owner Portal? 
Log into your owner portal by entering your Login information in the top right corner of this site. If you don't already see all of your properties linked to your portal you can scroll to the bottom of the page, and click the Submit a New Request button. From there, click the General Request button and select "General Question" from the Choose Type of Request Drop-down box. Please provide the details of the accounts you would like to link, and let us know what your mailing address is if it is not already the same on all accounts.